Patient Care Coordinator
$130,000 per year
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Posted 2 days ago
SENIORITY
Senior
SALARY
$130,000 per year
About the role
- Serve as the primary administrative point of contact for referring providers, patients, caregivers, and clinical teams regarding hematology consult services.* Coordinate patient scheduling, research participant recruitment, travel, and admissions with clinical staff; provide appointment instructions, directions, visit preparation information, and Clinical Center registration guidance.* Maintain consult service calendars for appointments, conferences, fellow continuity clinics, educational sessions, on-call schedules, weekend and laboratory coverage, and consult fellow schedules.* Coordinate multidisciplinary patient care meetings and facilitate communication among referring providers, consult teams, ancillary services, and laboratories; relay participant questions and concerns to appropriate staff.* Coordinate clinical and research bone marrow procedures and specimen collection with referring teams, inpatient units, laboratories, and hematopathology.* Maintain consult databases, scheduling logs, study records, and program files; enter and clean questionnaire data, conduct database queries, and track operational metrics.* Prepare reports on consult activity, bone marrow procedures, turnaround times, and operational performance, and assist with developing dashboards and performance measures.* Develop, prepare, and review research proposals, abstracts, posters, manuscript drafts, protocol documentation, patient calendars, teaching aids, study reports, and status updates.* Develop, maintain, and review standard operating procedures (SOPs), workflow documents, scheduling guides, educational materials, reference manuals, and operational resources.
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