Certified Language Services Manager
Posted 3 days ago
virtual vocationsDenver (CO)
Interpreters and TranslatorsTranslation and Interpretation Services
SENIORITY
Senior
About the role
Leading a team of interpreters, the full-time Certified Language Services Manager will oversee operational performance, quality standards, and employee engagement in a remote environment.
Key responsibilities
Review interpreter performance metrics and implement coaching and corrective action strategies for performance improvement
Monitor schedule adherence, quality standards, and overall operational performance while ensuring compliance with policies
Collaborate with various departments to address performance and development needs, fostering a positive team culture
Required qualifications
Bachelor's Degree plus 2+ years of work experience or High School Diploma/GED plus 4+ years of work experience
National certification from RID, CCHI, or NBCMI required; alternative certifications accepted if national certification is unavailable
Minimum of 2 years of experience as a certified interpreter
Extensive knowledge of industry regulations and ethical guidelines required
2+ years of experience in language services management or a related field preferred
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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