Sr Director-Operations Field Services (Utility Poles)

Summary: Responsible for building, managing and continually developing a field operations organization to achieve Territory and Company revenue and profitability goals. Evaluate, develop, and grow Territory management team to oversee, execute, and deliver quality services safely, productively, and profitably for assigned customers. Effectively communicate plans and progress with leadership, Territory and Project Management teams to ensure unity of vision and achievement of company goals.

Responsibilities: Leading and managing the operations teams who perform field services. Complete work available to our utility services partner on or ahead of schedule, safely and with expected quality and productivity results. Maintain a comprehensive understanding of the key metrics for optimum project performance. For all projects, meet customer expectations, and achieve all aspects of project performance expectations. Oversight of territory safety, quality, productivity, and cost control performance. Participate as a member of the Central Safety Committee and its activities while overseeing and cultivating the field organization's safety culture with the annual objective of improving the company's safety performance and statistics. Promote teamwork amongst field operations teams, ops support and workforce development, business development, contracts, and finance. Focus on maintaining a close working relationship with business development on the company's key customers and/or company growth initiatives. With SVP, HR and Ops Support (WFD), define, and implement training programs for the line organization management team in all aspects of their responsibilities. Fully utilize and understand processes/systems/programs that monitor and measure operational performance on a job-by-job, customer, profit center and company basis. Lead monthly, quarterly, and annual efforts towards the production capacity needs of the company by monitoring the appropriate size of the organization and meeting retention/attrition goals. Investigate the efficient use of various outside options of production capacity throughout the country to ensure additional production capacity or unique contract requirements when necessary. Support "special projects" to improve sales and profit growth. Continue annual self-development plans to improve knowledge and professional performance. Contribute to other projects and plans, not specifically noted, necessary to minimize bureaucracy and redundant activities and to obtain the company's financial objectives.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Organizational Support - Follows company policies and procedures and can build strong and tenured organizations. Professionalism - Reacts well under pressure and treats others with respect and consideration regardless of their status or position. Analytical - Synthesizes complex or diverse information and collects and researches data Problem Solving - Identifies and resolves problems in a timely manner Project Management - Communicates changes and progress and shares expertise with others. Oral Communication - Speaks clearly and persuasively in positive or negative situations Leadership - Exhibits confidence in self and others and inspires and motivates others to perform well.

Requirements: To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience preferred but not required. Minimum of ten years' experience in operational and/or management position.

Essential Duties: Communication and Language Skills: Ability to effectively communicate, read comprehend, analyze, and interpret common scientific and technical information, financial reports, and legal documents. Ability to create and effectively present information in a prescribed style and format, including to leadership.

BI Tools and Business Skills Requirements: Proficient in Microsoft Office including Excel, Word, and PowerPointReasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, climb stairs, sit, and use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Must be able to lift up to 10 pounds. Work Environment and Travel: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Willingness to travel overnight and work varied hours, when necessary, to achieve desired results is required.