Server-Knox Henderson

Responsibilities: Direct guests to their seats and present the menu Present the guest with recommendations, including wine pairings Work with the back server to ensure all of the guest's needs are met Ring in all orders into Micros and process payments Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages Maintain tables through pre-bussing, marking and clearing with correct procedure Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems Attend to every need of the guest Reset tables with plates, napkins, glasses and silverware prior to service/seating Set up food stations to prepare for the next shift or for large parties Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests Work diligently in order to achieve outstanding service quality Adapt to a fast-paced work environment SkillsSolid knowledge of the menu and culture of the restaurant Basic English reading and communication skills Strong attention to detail Understanding of Micros POS system-entering orders, processing payments Identification and prioritization of tasks to maintain tables Avid team player

Working Conditions: Be able to stand on your feet for the entirety of a scheduled shift Have strong customer-service skills with an "above and beyond" attitude Must be able to work quickly in a confined area and stand for extended periods of time Education/ExperienceHigh school diploma or equivalent is required Willingness to learn a new craft and acclimate to a fun culture Prior restaurant experience is not required TIPs Certification- CT/NY/MA/VA/FL Markets ABC Certification- TN Market