EV Service Concierge: Customer-Focused Advisor

Posted 17 days ago

rivianDallas (TX)

Customer Service RepresentativesAll Other Automotive Repair and Maintenance

SENIORITY

Junior

About the role

Rivian in Texas seeks a Service Advisor to be the central point of contact for owners during their service experience. You will translate complex needs into clear, confident communication and coordinate with the service production team to ensure a seamless visit. This role emphasizes empathy, organization, and brand-focused interactions, with opportunities to handle everything from scheduling to invoicing while delivering Rivian's hospitality standards. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.