Outreach Retention Specialist

Posted 2 days ago

virtual vocationsDenver (CO)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

To enhance client engagement, the full-time Outreach Retention Specialist will focus on managing outreach initiatives, fostering client relationships, and implementing retention strategies in a remote environment. Key responsibilities Develop and execute outreach campaigns to improve client retention Analyze client feedback and data to identify areas for improvement Collaborate with cross-functional teams to enhance service delivery and client satisfaction Required qualifications Proven experience in client relations or retention strategies Strong analytical skills with the ability to interpret data effectively Experience in developing outreach programs or campaigns Knowledge of customer relationship management (CRM) tools Ability to work independently in a remote setting

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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