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IT Support Engineer

Posted 26 days ago

robert halfSavannah (GA)

SENIORITY

Senior

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About the role

We are looking for an IT Support Engineer to provide advanced technical support for end users and client environments in Savannah, Georgia. This contract-to-permanent position is ideal for someone who enjoys solving complex desktop, system, and network issues while delivering a high standard of service. The person in this role will handle escalated support needs, maintain core IT systems, and contribute to a stable and secure technology environment.
Key Responsibilities:
  • Provide Tier 3 technical support across multiple client environments
  • Troubleshoot and resolve complex issues related to networking, systems, and infrastructure
  • Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)
  • Configure and maintain network infrastructure (switches, LAN/WAN, DNS)
  • Manage and support VoIP systems and connectivity issues
  • Administer and troubleshoot Active Directory environments
  • Support Microsoft 365 (Exchange, Teams, SharePoint, user management)
  • Maintain and support VMware / virtualized environments
  • Implement and maintain IT security best practices
  • Collaborate with internal teams and clients to ensure smooth project delivery and support

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