QA Manager
green energy origin geoMemphis (TN)
About the role
As the QA Manager at GEO, you will be fully responsible for establishing, maintaining, and continuously optimizing the company's quality management system. You will ensure that every aspect of our electrolyte products—from raw materials to finished goods—meets or exceeds the highest industry and customer standards. You will be the advocate and guardian of the company's quality culture.
Quality Management System
Lead and maintain certifications and operations of quality management systems such as ISO 9001 and IATF 16949, ensuring compliance with customer-specific requirements like VDA 6.3.
Oversee internal audits, customer audits, and third-party certification audits, and manage the closed-loop resolution of all audit findings.
Product Quality Control
Establish and supervise quality control standards and inspection protocols for the entire production process, from raw materials and intermediates to final electrolyte products.
Ensure the accuracy and reliability of laboratory test data (including QC teams), lead product release processes, non-conforming product reviews, and root cause analysis of critical quality issues.
Customer Quality Interface
Serve as the primary quality point of contact for key customers, effectively addressing quality feedback, complaints (8D reports), and claims.
Deeply understand customers' specific requirements and translate them into actionable internal quality control plans.
Supplier Quality Management
Fulfill responsibilities in accordance with GEO's supplier quality management processes and lead periodic evaluations of existing suppliers.
Collaborate with procurement and R&D departments to drive quality improvements in upstream raw material suppliers, ensuring a stable and reliable supply chain.
Utilize quality tools such as Six Sigma and SPC to drive continuous improvement in production processes and product quality, reducing the cost of quality (COQ).
Lead cross-functional teams to resolve complex product and process quality issues, ensuring the effective implementation of corrective and preventive actions.
Team Building and Management
Recruit, mentor, and manage the QA team, including quality engineers, system engineers, and auditors, to build an efficient and professional quality workforce.
Qualifications and Competencies
Educational Background:
Bachelor's degree or above in Chemistry, Chemical Engineering, Materials Technology, or a related field.
Solid understanding of electrolyte chemical properties and lithium battery materials. Proven ability to translate quality management system and customer requirements into internal standards, ensuring robust system implementation.
Quality Systems & Tools Proficiency: In-depth knowledge of ISO 9001/IATF 16949 standards. Skilled in applying core quality tools, including VDA 6.3 process audits and the six core AIAG automotive quality tools (such as APQP, PPAP, FMEA, MSA, SPC and CP).
Problem-Solving & Customer Focus: Expertise in 8D report and problem-solving methodologies. A strong communicator and coordinator, capable of leading cross-departmental teams to resolve quality issues. Committed to rapid customer response and a "customer-***" philosophy.
Language Skills:
Excellent English communication skills, enabling efficient and professional interaction with customers and global teams. Proficiency in Chinese is a significant advantage.
Leadership & Team Development: Demonstrated experience in leading quality teams, with a focus on enhancing overall team efficiency and professional competency.
Cultural Alignment & Collaboration: Strong alignment with company culture. Able to support the execution of corporate strategy and collaborate effectively with sister plants on quality initiatives, while actively fostering a positive team environment.
Personal Attributes
Commitment to Excellence:02A near-obsessive pursuit of quality, with zero tolerance for flaws that may impact product safety or performance.
Influence and Leadership:02 Ability to drive a quality culture across departments and lead teams and projects effectively under pressure.
Customer-Centric Mindset:02 Deep understanding that "customer standards are the highest standards," with the ability to implement this in daily work.
Systematic Thinking:02 Capable of preventing issues at the systemic level, rather than merely addressing them after they occur.
Attention to Detail:02 Strong analytical and logical thinking skills, with decisions grounded in facts and data.
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