Dir. Product Commercialization
$140,000 - $160,000 per year
ApplyDir. Product Commercialization
Posted 3 days ago
SENIORITY
Manager
SALARY
$140,000 - $160,000 per year
About the role
- Serve as the central coordination point across internal teams and external partners, including Engineering, Product Development, Brand, Marketing, Packaging, Operations, Supply Chain, Retail, Legal, Planning, and overseas manufacturing partners
- Build trusted working relationships across every function, with the discipline to keep a large, distributed team aligned across time zones, technical disciplines, and competing priorities
- Balance decisiveness with judgment on when to decide independently versus escalate, align, or bring others into the decision
- Translate technical engineering constraints into business and marketing impacts, and vice versa
- Lead regular cross-functional syncs and deliver structured status updates to the team and leadership
- Manage a concurrent portfolio of product tracks at different stages new products, line extensions, product changes, and accessories each with distinct timelines and dependencies
- Own portfolio-level visibility in Asana, maintaining initiative-level status
- Deliver structured status reporting on a regular cadence covering where each track stands, what is at risk, and what decisions are needed
- Own the sample and approval review calendar for every active product track: shipping schedule, reviewers, go/no-go criteria, and what happens when samples fail
- Understand hardware development stage gates well enough to hold the line on what must be true before downstream marketing and GTM gates can open
- Serve alongside Operations as liaison to overseas manufacturing partners on production milestones, tooling schedules, quality control checkpoints, and packaging timelines
- Coordinate firmware scope and app readiness as parallel launch dependencies with the digital product team, so software tracks are gated and visible alongside hardware milestones
- Own end-to-end GTM execution for every new product launch, from product development through retail shelf placement, acquisition marketing, and post-launch review
- Build and maintain cross-functional launch plans with clear milestones, work stream owners, and handoffs
- Manage dual-channel launches where DTC/eCommerce and retail timelines run in parallel
- Work with Retail to define retail readiness as a distinct deliverable: planogram specs, sell-in packets, retailer-specific packaging compliance, and submission timelines
- Build the master launch timeline across teams and vendor partners, surfacing risk before it reaches the critical path
- Run post-launch retrospectives and feed learnings into future launch planning
- Own the change control process post style-freeze: define what triggers a formal change request, who approves it, and what the downstream impact assessment covers - protecting Packaging, Retail, Marketing, and Operations from late disruption
- Maintain visibility into certification requirements, including whether a design or supplier change requires new certification or falls under an existing approval
- Ensure no launch ships without confirmed regulatory clearance, and own the escalation path when certification timelines are at risk
- Build organizational discipline around change control over time, reducing the frequency and cost of post-freeze changes across the portfolio
- Maintain a current per-SKU cost model for every launch material, tooling amortization, freight, duties, and fulfillment fees against margin targets and keep it current through every design or supplier change
- Partner with Planning and Operations to flag margin risk before launch decisions are made
- 7-10 years of cross-functional product launch or commercialization experience, with a track record of bringing physical or hardware/software products to market at speed across multiple departments simultaneously
- Comfortable in a growth-phase scaling environment where systems are being built alongside the business, including sequencing early wins to create momentum for harder changes
- Experience owning launch timelines across engineering, supply chain, and go-to-market concurrently
- Consumer hardware, pet tech, wearables, or connected device background strongly preferred; understands what makes a hardware-software-subscription product fundamentally different from a pure software launch
- Retail channel experience with PetSmart, Amazon, and specialty retail programs, including lead times, compliance requirements, submission processes, and the difference between DTC and retail launch calendars
- Willingness to work across multiple time zones, including overseas (Asia)
- Enough regulatory literacy to manage certification timelines as a launch risk, including recognizing when a supplier or design change triggers new certification
- Strong program management instincts: plans that hold, and clear judgment on when to push versus when to pause
- Able to get clear answers from engineers, creatives, ops managers, and retail buyers in the same week
- Proficiency in Asana and Jira, or a comparable project management platform, with experience maintaining initiative-level visibility for a full leadership team
- Background spanning both a startup scaling phase and a more established operational environment, with experience building process rather than just inheriting itExperience coordinating with contract manufacturers and 3PL fulfillment partners on launch timing and inventory readiness
- Familiarity with supplier changes, ECNs, and BOM revisions interact with assembly timelines
- Perks Of The Pack
- Medical, Dental, and Vision plans
- Company-paid Long-Term Disability 401k with Company MatchPaid Time OffFree Halo gear + Product Testing Opportunities
- Work remotely from anywhere in the U.S.Be part of a mission-driven, dog-loving team
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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