PROJECT MANAGER

Job TitleLearning and Development Program ManagerJob DescriptionOne of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.Working as an individual contributor and reporting to the President of our Commercial Division, this position is responsible for planning and organizing people and projects related to the Learning and Development program at Ace. This position will work closely with internal senior leadership and allied staff to develop conceptual ideas and data into executable projects, with a focus on driving efficiency and impact across the business.AccountabilityWork with trainers, analysts and Executive stakeholders to document objectives and business cases and timelinesCommunicationImplement and monitor project execution and communicate the progress of each project, including achievement of project milestonesCoordinate and facilitate project kick-off meetings and regular status meetings, utilizing project status reports with key stakeholders of each projectFamilyPromote teamwork, cooperation, and mutual respect among call center staffCollaborate with team members and supervisors to share insights, best practices, and customer feedbackWork together to achieve team and individual performance targetsCelebrate achievements and milestones together as a teamFoster and promote communication and collaboration across multiple business units and teams as a cross-functional leaderExceptional ServiceWork with subject matter experts to articulate solution designs and approaches to project executionDevelop and track risk mitigation, change control, change management, communication and quality assurance plansManage multiple projects simultaneously and continuously prioritize critical activitiesMonitor and manage issue tracking and resolution within and around the project, elevating and communicating issues and roadblocks as neededUtilize collaboration tools to manage and secure all project communication and informationProfitabilityDevelop plans to meet stated project objectives (such as budget, timeline, stakeholders/resources, roles and responsibilities, milestones, etc.)Your QualificationsAt least 2 years of experience in project management, preferably in a Human Resources or Learning and Development orgProject Management Professional (PMP) CertificationDemonstrated experience coordinating multiple complex projects with numerous stakeholders across various levels of an organizationExcellent communication skills (written and verbal)Excellent interpersonal and client service skillsExcellent organizational skills and attention to detailStrong analytical thinking and problem-solving skillsProficient with project management software/tools (e.g., MS Project, Smartsheet, etc.)Bachelor's degree requiredWhat We Can Offer You for All Your Hard WorkMedical, dental, vision, life insurance coverageFlexible Spending Accounts401kVacation/SickHolidayDiscount programsAce Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.