Benefits Customer Service Representative
Posted today
aline staffing solutionsSan Diego (CA)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
SALARY
$18.50
About the role
A-Line Staffing is now hiringBenefits Customer Service RepresentativesinSan Diego, CA. The Benefits Customer Service Representative would be working for aFortune 500 companyand has career growth potential.Full time / 40+ hrs/wk. ****MUST BE LOCAL up to 2 hour commute- REMOTE (WFH) AFTER FIRST DAY. **** If interested in this Benefits Customer Service Representative position, contactMilos Pavlovicat586-788-7509ormpavlovic@alinestaffing.com Benefits Customer Service Representative Compensation:pay$18.50; benefits after 90 days; 401(k) match after 1 year (eligibility dates) Benefits Customer Service Representative Highlights: Contract role with potential for perm based on attendance/performance/business needs No weekends(Monday–Friday only) Remote after initial training/onboarding, butmust be local to San Diego Day 1 onsiteto pick up equipment and ensure everything works; may be required onsite for meetings/projects Busy season:40 hours/week + overtime when requested Off season: hours may fluctuate32–40 hours/weekbased on client need Required availability:flexible for an 8-hour shift between 8:00 AM–9:00 PM Benefits Customer Service Representative Responsibilities Assist plan participants with enrollment and updates to healthcare and/or pension plans via phone, chat, and email Provide compassionate, accurate, timely service while documenting clear call/case notes Translate complex benefits/pension terms into simple, actionable explanations Follow privacy/security expectations when handling confidential information (HIPAA/data privacy) Use online knowledge tools and plan documents to resolve questions and anticipate member needs Benefits Customer Service Representative Requirements: High School Diploma/GED Attendance mandatory first 90 days Customer service experience (call center preferred) and professional communication (written + verbal) Comfortable working in a structured schedule with adherence to breaks/lunches Strong computer skills (Microsoft Office; able to work across multiple windows while assisting customers) Typing30 WPM Benefits Customer Service Representative Preferred Qualifications Associate or Bachelor's degree Knowledge of health & welfare and/or defined benefit pension plans Call center experience Fluent bilingualSpanish or French If you think this Benefits Customer Service Representative position is a good fit, reach out—call, email, or apply.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this