Call Center Rep- $20-22/hr

Customer Service Representative | $20-$22/HourAre you passionate about helping people and providing great customer service? Whether you've worked in a call center, retail store, restaurant, hospitality, or another customer-facing role, we'd love to hear from you!We're looking for a dependable and customer-focused Customer Service Representative to join a growing team. This is a great opportunity for someone who enjoys talking with customers, solving problems, and building positive relationships while working in a professional office environment.What You'll DoMake outbound calls to welcome new customers and follow up regarding account informationAnswer inbound customer calls and provide exceptional serviceVerify customer information and ensure account details are accurateAssist customers with payments and setting up automatic payment optionsAddress customer questions and concerns while providing solutionsAccurately document customer interactions and account updatesMeet daily call goals in a fast-paced, team-oriented environmentWhat We're Looking ForAt least 1 year of customer service experienceExperience in a call center, retail, restaurant, hospitality, banking, or similar customer-focused environment is highly valuedStrong communication and active listening skillsExcellent attendance and a proven history of reliability and longevity in previous rolesComfortable speaking with customers over the phone throughout the dayBasic computer skills with accurate data entry and typing abilitiesHigh School Diploma or GED requiredScheduleRegular ScheduleMonday through Thursday: 8:00 AM - 5:00 PMFriday: 8:00 AM - 2:30 PMOccasional Saturday overtime rotation (approximately once every 1 to 1.5 months)Pay & Benefits$20-$21/hourUp to $22/hour for highly qualified candidatesConsistent full-time scheduleProfessional office environmentOpportunities to develop customer service and communication skillsLocationMaple Grove, MN 100% On-Site PositionIf you enjoy helping customers, thrive in a fast-paced environment, and are looking for a stable career opportunity with a great schedule, apply today!All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.