Medical Claims Specialist

Posted 3 days ago

community medical groupMiami (FL)

SENIORITY

Senior

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About the role

Medical Claims Specialist Community Medical Group is seeking a detail-oriented, analytical, and results-driven Medical Claims Specialist to join our team. As a Contestation Specialist, you will play a critical role in identifying and recovering revenue opportunities by reviewing medical and pharmacy claims, eligibility data, and supporting documentation. This position works closely with Health Plans, Network & Contracting teams, and internal stakeholders to manage contestation activities, monitor recoveries, analyze trends, and ensure compliance with contractual and regulatory requirements. This is an excellent opportunity for a healthcare analytics professional who enjoys problem-solving, financial analysis, and driving measurable outcomes. Eligible employees receive a comprehensive benefits package that includes:17 days of paid time off11 paid holidays and one floating holiday Medical, dental, and vision coverage through United Healthcare 401(k) retirement plan with company match Company-paid life insurance Opportunities for professional growth
Key Responsibilities:
  • Review medical and pharmacy claims, eligibility files, and clinical documentation to identify contestation opportunities
  • Develop, maintain, and improve contestation policies and procedures
  • Monitor and track contestable claims on a weekly and monthly basis
  • Establish and maintain strong working relationships with Health Plans and payer representatives
  • Submit contestation requests and supporting documentation within established filing deadlines and contractual requirements
  • Collaborate with the Network & Contracting team to evaluate claims trends and recommend process improvements
  • Report on open contestation cases, recoveries, aging reports, trends, and financial impact
  • Create and maintain tracking tools, dashboards, and reporting mechanisms to monitor contestation performance
  • Analyze complex healthcare claims, pharmacy, eligibility, utilization, and reimbursement data
  • Identify trends and provide recommendations based on data analysis and findings
  • Maintain organized records of contestation submissions, supporting evidence, correspondence, and payment outcomes
  • Ensure compliance with Health Plan requirements, contractual obligations, regulatory guidelines, and internal policies
  • Support revenue recovery initiatives and process improvement efforts
  • Perform additional duties as assigned
Qualifications: Bachelor's degree in Business, Finance, Computer Science, Engineering, Economics, or a related field preferred 3-5 years of experience in healthcare claims analytics, payer operations, revenue recovery, or related healthcare functions requiredExperience working with health plans, provider organizations, or value-based care environments preferred Knowledge of healthcare reimbursement methodologies including DRGs, Revenue Codes, CPT Codes, HCPCS Codes, and bundled payments Strong understanding of healthcare claims processing, eligibility, and reimbursement cycles Knowledge of institutional and professional billing and various sites of care Advanced proficiency in Microsoft Excel requiredExperience with Power BI, Tableau, and/or Microsoft SQL preferred Certified Subrogation Recovery Professional (CSRP) certification preferred Strong analytical, financial, and problem-solving skills Exceptional attention to detail and accuracy Excellent written and verbal communication abilities Ability to manage multiple priorities in a fast-paced environment Strong project management and organizational skills Ability to work independently while collaborating effectively across departments Bilingual English and Spanish preferred Join a team dedicated to improving healthcare outcomes through operational excellence and financial stewardship. At Community Medical Group, you'll have the opportunity to make a meaningful impact by helping maximize revenue recovery, strengthen payer relationships, and support the continued delivery of high-quality care to the communities we serve.

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