Bus Operator - Fixed Route - MWRTA

Posted today

keolis north americaFramingham (MA)

Bus Drivers, Transit and Intercity Bus and Other Motor Vehicle Transit Systems

SENIORITY

Mid

SALARY

$24.28 / Hour

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About the role

Bus Operator - Fixed Route - MWRTA

Job Category: Operations

Requisition Number: BUSOP004996Posted: June 23, 2025 Full-TimeOn-site

MetroWestFramingham, MA 01702, USADescription

What We Offer:

Competitive Pay: $24.28 / Hour
Comprehensive Benefits Package
Medical, Dental, Vision, 401KPaid Training
Employee Incentives
Career Growth & Advance Opportunities
Knowledge and Experience:
Must be minimum 21 years of age 5 years verifiable valid Drivers license
Valid Massachusetts CDL Class C or Higher with Airbrakes and Passenger Endorsements
Must have clean driving record DMV printout required for the last 10 years
Must have stable work historyCPR, AED and First Aid Certification (Provided by the Company)

Skills:

Excellent customer service skills
Positive attitude and enjoy working with the general public
Adaptive decision making skills handling unexpected situations
Excellent communication skills
Able to follow directions
Consistently showing up on time and being dependable
Ability to obtain a CDL Class B with Passenger and Airbrakes Endorsement
Ability to work in an ever changing environment
Patience and Understanding: Providing compassionate service to passengers with special needs

Key Accountabilities: Customer Service:

Ensure customers feel welcome
Effectively communicate with passengers especially in the event of service disruptions
Provide passengers with assistance as needed
Accommodate passengers with information such as schedule, guidance, etc.
Safety:
Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
Ensure safe on-road operations while maintaining on-time performance
Familiarity with assigned routing and detours to include inclement weather
Awareness of ADA Policies and Procedures to ensure compliance
Proper operation of all wheelchair lifts to include manual operation, for each bus model
Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
Assist and help passengers with mobility devices, such as wheelchairs or walkers
Assisting passengers with boarding and properly securing wheelchairs
Operations:
Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
Perform pre and post trip inspections and enter all defects on to the DVIR forms
Follow exact deadhead routing and their assigned revenue service routes
Depart the start of each route exactly on-time and never operate ahead of schedule
Perform other duties as assigned

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently works inside and outside vehicle and might get exposed to extreme, hot and/or cold, weather
May sit for over 8 hours per day, may operate a vehicle for over 8 hours per day
May twist, squat, bend, push, lift, pull, and climb stairs while performing duties
May be exposed to fumes
May walk on uneven surfaces, while assisting passengers
Additional Statements:
Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

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