Call Center Director: Revenue Growth & Customer Experience
Posted 10 days ago
prime group holdingsSaratoga Springs (NY)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelTelemarketing Bureaus and Other Contact Centers
SENIORITY
Manager
About the role
Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm, is hiring a Call Center Director at its headquarters in Saratoga Springs, NY. The role leads a geographically dispersed contact center that supports customer service and sales across the organization.
The ideal candidate has 10+ years in call center operations, strong analytics, and proven leadership across multiple sites. This role requires on-site work at our Saratoga Springs location and partnership with
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