Director of Business Intelligence

The Director of Business Intelligence is a key member of the technology leadership team and serves as the Company’s data and analytics thought leader. This leader will develop, plan, and implement a data/analytics strategy that delivers optimal returns on investment in coordination with the organization’s goals and core values with a focus on a “customer service” orientation.Areas of responsibility include strategic leadership, team management, technical leadership around data management / ELT processes, end user reporting and analytics needs as well as project prioritization and management.This leader will bring a track record of success in setting the strategic data and analytics direction in a multi-unit, franchised enterprise by driving innovation and building a competitive advantage based on strategic information.The role is located in Dallas, TX and this role requires the ability to be present in the office at least three days per week.Accountabilities/DutiesDriving ResultsOrganized, urgent, and accountable: gets stuff done!Highly analytical mind-set; ROI and data-driven decision maker; has strong problem-solving and conceptual skills with the ability to quickly analyze and synthesize to support informed decision-makingSets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectivesCollaborating and InfluencingManages stakeholder relationships and expectations as it pertains to the BI/data deliverables and foundationsExcellent project management skills with the ability to set and balance multiple prioritiesAbility to work across the organization to get buy-in from the whole team on important initiatives and holds people accountable for resultsPresents effectively and persuasively with composure, building trust and credibility with various audiencesLeading PeopleCollaborates and openly debates with the team to manage projects, solve problems, discuss challenging issues or learn more about critical issues as a groupPeriodically reviews team progress against plans, focuses attention beyond the project to the full year and beyondCore Values/Leadership Competencies:Servant’s Heart Developer of people along their career pathsVision castingLeads by exampleSpirit of a Champion Exhibits extreme ownership – 100/0! Mentality – 100% responsibility and zero excuses!Excellence driven, desires feedback and improvementExhibits sound judgmentGenuine Connections Intensely collaborativeProfessional with the ability to influence at all levelsCommunicates often and openlySkills and Abilities:Strategic thinking and the ability to align BI initiatives with business objectivesStrong communication and presentation skills, with a focus on understanding and communicating the company’s core businessStrong leadership and management skills with the ability to motivate and guide a diverse teamProficiency in BI tools such as Snowflake, Tableau, Redshift, QuickSight or similar platformsSolid understanding of data modeling, data warehousing, and ELT processesExperience in data visualization and statistical analysisKnowledge of relevant data protection regulations (e.g., GDPR, CCPA, ITGCs) and data security best practicesEducation/Certifications and Work Experience Requirements:Experience as BI/Analytics Director at a high growth company with a proven track record of high impact Track-record of building and leading highly effective BI teams with a customer service and partnering mindsetExperience building strong stakeholder relationships across departmentsDepth of experience selecting and implementing suitable technology for efficient data loading, governance and reporting capabilities requiredExperience in building at a metrics-driven company (especially Private Equity owned and/or in a franchise model) is idealBachelor’s degree in Business, Computer Science, Information Systems, or a related fieldWhy Nothing Bundt Cakes?We offer a competitive benefitspackage including medical/dental/vision insurance, employee life insurance, unlimited PTO, paid holidays, 401(k), and cake and Bundtwear allowances.Every team member working at the Support Center is eligible for an annual bonus potential.We provide a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities.Innovative Consistently introduces new ideas and demonstrates original thinkingLeader Inspires teammates to follow themFunctional Expert Considered a thought leader on a subjectExperience Required 8 years 8+ years of progressive experience in BI/analytics, including people/team leadershipDirector-level or above title in Business Intelligence, Data & Analytics, or Data StrategyEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr