Job Title: Assistant Manager, Field Engineer- Medical Device
Location:
San Antonio, TX (Remote flexibility within State of Texas available for non-local residents)
Employment Type: Full-Time
Salary: $80,000-100,000 per year
Job Summary:
We are seeking an Assistant or Assistant Manager of Field Engineering to provide technical support for a Clinical Chemistry Analyzer used in Fecal Immunochemical Testing (FIT). This role focuses on applications support, assay operation, troubleshooting, servicing, and distributor/customer support across the Americas. This position reports directly to the CEO and plays a key role in supporting distributors and customers throughout North, Central, and South America. Work Style & Travel Candidates residing outside San Antonio may primarily work remotely, with on-site attendance as needed. Domestic and international business travel within the Americas is required approximately 3-4 times per year. Work environments include home office, corporate office, hospital laboratories, and distributor offices.
Key Responsibilities:
Maintain and ensure optimal performance of clinical chemistry analyzers and reference systems Inspect, calibrate, and maintain analyzers to ensure performance accuracy Troubleshoot, diagnose, and repair equipment failures or malfunctions Provide technical and applications support to distributors and customers Assist with assay operation and technical training Create and review technical documentation in English, Spanish, and Portuguese Communicate effectively with customers, distributors, and internal team members via email and phone
Required Qualifications:
Strong technical knowledge and analytical skills Fluency in written and spoken English, Spanish, and Portuguese Advanced proficiency in Microsoft Office Ability to work independently and collaboratively within a team Strong troubleshooting and problem-solving skills Detail-oriented with structured documentation skills Physically capable of performing inspection and service activities
Preferred Qualifications:
Experience in laboratory diagnostics and/or Clinical Chemistry applications Bachelor's degree in Chemistry, Biology, Chemical Engineering, or related (Mechanical) field 2+ years of experience as a Chemical Engineering Technician or similar role Strong knowledge of chemical processes and laboratory techniques Familiarity with laboratory safety regulations and procedures Skills &
Competencies:
Ability to analyze and interpret complex technical data Clear and professional communication skills Strong organizational and documentation abilities
Benefits:
Competitive annual salary of $80,000-100,000/year Fully covered health insurance- (Health, Dental and Vision)Paid vacation, PTOIf you are a technically skilled professional with laboratory diagnostic experience and multilingual communication abilities, we encourage you to apply. Join a growing organization supporting advanced clinical diagnostic solutions across the Americas. Application Form
