Accessibility & Accommodations Review Specialist

Posted 3 days ago

pearsonBloomington (MN)
Customer Service RepresentativesEducational Support Services

SENIORITY

Mid

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About the role

Pearson is seeking a Customer Service Operations Support Analyst in Bloomington, MN to review and process accommodation requests within the Accessibility and Accommodations Services Department. You will evaluate case files, determine eligibility for accommodations, and communicate outcomes to candidates and clients. The role requires collaboration with internal teams to implement solutions for complex cases. #J-18808-Ljbffr

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