CAD Drafter - Customer Support
gables search groupAkron (OH)
CAD Drafter - Customer Support
Posted today
gables search groupAkron (OH)
SENIORITY
Junior
About the role
We are recruiting for an outgoing CAD Drafter who enjoys working with customers and being involved in day-to-day operations. This is not a CAD-only position. Customer service, quoting, inside sales support, and frequent phone communication are major parts of the role.
What You'll Do:
- Create and revise 2D CAD drawings for fabricated parts and assemblies
- Convert customer sketches and field measurements into production-ready drawings
- Speak with customers to clarify specifications, answer questions, and provide order updates
- Prepare quotes, enter orders, and follow up with customers
- Coordinate with vendors, shop personnel, and warehouse team members
- Maintain organized drawing files, quotes, and project documentation
- Assist with operational and warehouse needs when necessary
- What You'll BringHands-on CAD drafting experience is required
- Working knowledge of AutoCAD, DraftSight, SolidWorks, or comparable CAD software
- Candidates with approximately one year of drafting experience will be considered if they are confident, outgoing, and comfortable working with customers
- Strong customer service and telephone communication skills
- Interest in inside sales, quoting, manufacturing, and industrial operations
- Ability to interpret measurements, sketches, and technical information
- Strong attention to detail, organization, and follow-through
- Technical certificate, associate degree, or equivalent practical experience preferred
This is an excellent opportunity to build broad experience across CAD drafting, customer service, inside sales, manufacturing, and operations while working closely with company leadership.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.