Director of People and Culture

Description: Shape the Workplace. Support the People. Lead the Strategy. We’re looking for an experienced, strategic Director of People & Culture to lead our people function and help shape a workplace where team members can do their best work in service of our mission. As a member of the leadership team, this role sets the direction for how we hire, support, develop, and retain our people. It also oversees the systems and compliance that make that possible. The right person combines deep Human Resources expertise with sound judgment, a strategic outlook, and a calm, approachable presence, and is as comfortable advising senior leaders as supporting individual team members. Strategic Leadership Serve as a member of the leadership team, advising the Chief Operating Officer and senior leaders on human resources and people strategy, organizational design, and workforce planning Develop and lead a people and culture strategy that supports organizational goals and reflects our values Use HR data and staff feedback to identify trends, measure impact, and guide decisions Lead organizational change efforts with clear communication and care for staff Culture, Engagement & Belonging Champion a positive, inclusive, and respectful workplace culture across all teams and sites Design and lead staff engagement, recognition, retention, and wellbeing initiatives Embed equity-centered practices across hiring, pay, development, and advancement Serve as a trusted resource for staff questions about policies, benefits, leave, and workplace practices HR Operations & Compliance Oversee HR policies, procedures, and the employee handbook, keeping them current, clear, and consistently applied Ensure compliance with federal, state, and local employment laws and nonprofit regulations Serve as the organization’s lead administrator for Paylocity, our HRIS and payroll platform, partnering with Paylocity support to keep employee data accurate, secure, and confidential and to make full use of its tools Manage relationships with external HR, legal, payroll, and benefits partners Talent Acquisition & Onboarding Lead recruitment strategy and the full hiring process, from workforce planning through offer Partner with hiring managers on equitable, inclusive recruitment and selection practices Build an onboarding experience that helps new employees feel welcomed, informed, and set up for success Employee Relations & Performance Coach and equip supervisors and managers on performance management, feedback, and team leadership Lead employee relations matters, including investigations and resolutions, with discretion and fairness Own the performance review and goal-setting process and keep improving it