Eligibility Worker III (County Promotional)

Location: Throughout San Bernardino County, CA

Job Type: Full-time

Job Number: 26-05116-02

Department: Human Services - Transitional Assistance

Closing Date: 10/16/2026 5:00 PM PacificFLSA: Non-ExemptThe JobThis recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment. Your County employment must be clearly listed in in the work experience section of your application. The Transitional Assistance Department (TAD) is recruiting for Eligibility Workers III who, in a lead worker capacity, act as a resource for other eligibility workers in their assigned work units, identify training needs, and provide mentoring for Eligibility Worker I to assist them in learning their job functions and case management. Eligibility Workers III may also perform a review of various reports, cases and actions, including analyzing error trends and developing corrective action plans, to ensure accurate and timely case completion. For more detailed information, refer to the Eligibility Worker III job description. EXCELLENT BENEFITSTo review job-specific benefits, refer to: and the The County also offers an alternative that provides a wage differential.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Pre-Employment Process: Applicants must successfully pass the pre-employment process, which may include verification of employment history and education, fingerprinting, credit check, drug screening, and/or medical exam, prior to appointment.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Experience: Eighteen (18) months of experience in a California Department of Social Services performing duties equivalent to an in San Bernardino County determining initial and continuing eligibility for a variety or public assistance programs such as CalWORKs, Medi-Cal, CalFresh, and General Relief. Candidates MUST have been employed in this capacity within the last twelve (12) months. Eligibility Worker Trainee and Eligibility Worker I experience is not considered qualifying and MUST be listed separately on the application from time employed as a journey-level Eligibility Worker (EW II).

Desired Qualifications: Bilingual skills are highly desirable. Positions assigned to bilingual caseloads may be eligible to receive additional compensation for verbal and written translation skills. Bilingual test will be required. Spanish Bilingual Exam: Bilingual positions require that applicants pass written and oral language competency tests in order to be considered for bilingual vacancies. Approximately one (1) week prior to the test date, eligible candidates will be notified of the Spanish Bilingual Exam time and location. Applicants scheduled for an examination must show photo identification or equivalent.

Selection Process: Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 16, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. Examination Procedure: There will be an online assessment of knowledge and skills which may consist of the following areas: Interpersonal Relations Problem Solving and Analysis Supervisory and On-the-Job Training Skills Written Communication Details of the online assessment process will be emailed once the recruitment has closed. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. You may receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov OR @governmentjobs.com) and TAD (TADRecruitment@hss.sbcounty.gov).

Important: The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application. Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants. ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline. Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the For more important details, Technical & Inspection UnitSan Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. Please review the appropriate * for more information Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.*Retirement benefits subject to change.01INSTRUCTIONS: The information on the Application and your responses to the following supplemental questions will be used in a determination of qualifications. Detailed responses should be provided for each question in order to ensure qualifications are properly considered. Each response must include the name of your employer(s), dates of employment where you performed the duty, and the title of your position(s).Employers listed on this questionnaire must also be listed in the work experience section of your application. I have read and understand the above statement.02EXPERIENCE: Do you possess eighteen (18) months of experience in a California Department of Social Services performing duties equivalent to an Eligibility Worker II (EW II) in San Bernardino County determining initial and continuing eligibility for a variety or public assistance programs such as CalWORKs, Medi-Cal, CalFresh, and General Relief?

Note: Eligibility Worker Trainee and Eligibility Worker I experience is not considered qualifying and MUST be listed separately on the application from time employed as a journey-level Eligibility Worker (EW II).YesNo03Indicate the dates and location of employment performing duties equivalent to an Eligibility Worker I/Trainee in San Bernardino County (trainee level experience-classroom setting). If you do not possess this experience indicate "N/A."Example: San Bernardino County, EW I, 8/3/2021 to 9/4/202104 Indicate the dates and location of employment performing duties equivalent to an Eligibility Worker II or higher in San Bernardino County (fully qualified working journey-level). If you do not possess this experience indicate "N/A."Example: San Bernardino County, EW II, 8/3/2021 to 9/4/202105 Describe your working knowledge of CalWORKs. Identify where the experience was obtained and the number of months or years of experience. If you do not possess experience in this program, indicate "N/A."06 Describe your working knowledge of CalFresh. Identify where the experience was obtained and the number of months or years of experience. If you do not have experience in this program, indicate "N/A."07 Describe your working knowledge of Foster Care, Child Care, General Relief, Social Services Referrals, VITA, Fair Hearing, etc. Identify where the experience was obtained and the number of months or years of experience. If you do not possess experience in the programs listed above, indicate "N/A."08 Describe your working knowledge of Medi-Cal. Identify where the experience was obtained and the number of months or years of experience. If you do not have experience in this program, indicate "N/A."09 Applicant acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).I acknowledge that I have read, understood, and agree to the above.10ATTENTION GMAIL USERSWe have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox. For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there. I understand11Applicant's Acknowledgement - Application complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted. Required Question