Veterinarian Customer Service Rep

Posted 7 days ago

my two dads custom creationsArlington (TX)

Receptionists and Information Clerks Veterinary Services

SENIORITY

Mid

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About the role

As a Veterinary Receptionist, you'll be the first point of contact for our clients. You'll play a vital role in ensuring smooth communication between pet owners and our veterinary team, while helping to maintain a positive and efficient clinic environment.

Responsibilities: Greet clients and their pets warmly upon arrival. Answer phones, schedule appointments, and manage the appointment calendar. Check clients in and out, process payments, and handle basic billing. Maintain accurate patient records and update information as needed. Communicate with clients about their pet's care and next steps. Provide support to veterinary staff as needed. Ensure the front desk area is clean, organized, and welcoming.

Qualifications: Previous experience in a veterinary or medical office preferred, but not required. Excellent communication and customer service skills. Comfortable handling pets and speaking with owners. Strong attention to detail and ability to multitask. Familiarity with veterinary software is a plus. High school diploma or equivalent.

Why Join Us? A supportive, pet-loving work environment. Opportunities to learn and grow in the veterinary field. Competitive pay and Full benefits – PTO, Paid holidays, health insurance, discounts, 401k match etc.

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