Guest Experience Lead Spa Front Desk & Memberships

Posted 16 days ago

now friscoFrisco (TX)

Spa Managers Other Personal Care Services

SENIORITY

Mid

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About the role

The NOW Massage Frisco is seeking an enthusiastic Experience Guide to enhance the guest journey, promote memberships and enhancements, and manage reception duties. You will greet guests, schedule appointments, process payments, and ensure a seamless, welcoming boutique experience. Ideal candidates have sales or service experience, a friendly personality, and strong communication skills to educate guests on our services and offerings.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.