Service Advisor Assistant

Posted 7 days ago

fay myers motorcycle worldEnglewood (CO)

SENIORITY

Junior

SALARY

$17-$18 Hourly

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About the role

Service Advisor Assistant Fay Myers Motorcycle World is one of Colorado's premier powersports dealerships, and we're looking for an enthusiastic, customer-focused team member to support our busy service department. As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ensure every rider who walks through our doors has a smooth, professional experience from check-in to pick-up.
Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112
Employment Type: Full Time, Tuesday - Saturday Schedule
Position Type: Hourly + Commission
Pay Range: $17-$18 Hourly
What You'll Do: Greet customers at service write-up and assist with check-in for motorcycle and powersports vehicle service appointments Communicate service status updates to customers via phone, email, or in person Open, track, and close repair orders with accuracy in our dealer management system Coordinate with technicians and parts department to keep work orders moving efficiently Schedule service appointments and manage the daily service board Assist with vehicle check-in and check-out, including mileage and condition notes Help maintain a clean, organized, and welcoming service drive Support service advisors with administrative tasks and follow-up calls
What We're Looking For: A genuine interest in motorcycles, powersports, or the automotive industry riding experience is a plus Strong communication skills and a customer-first attitude Comfortable working in a fast-paced, team-oriented environment Detail-oriented with good organizational habits Basic computer proficiency; experience with a DMS (CDK, Dealer Socket, etc.) is helpful but not required Valid driver's license required; motorcycle endorsement required Prior customer service, automotive, or dealership experience is a bonus not a requirement
What We Offer: Competitive hourly pay with opportunities to grow into a full Service Advisor role Health, dental, and vision insurance Paid training and manufacturer certificationsA team culture built by riders, for riders Stable schedule Tuesday through Saturday

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