Inter-Company Customer Service & Production Planner

Posted 16 days ago

morgan advanced materialsSt Marys (PA)

Production, Planning, and Expediting Clerks Plate Work Manufacturing

SENIORITY

Senior

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About the role

Inter-Company Customer Service & Production Planner Are you a relationship builder who loves turning moving parts into a clear plan? Join Morgan as the link between our inter-company customers and manufacturing teams—keeping orders, inventory, schedules, and commitments moving in the right direction.

What You'll Do: Serve as the primary contact between inter-company customers and facility teams. Prepare quotes and manage order entry, acknowledgments, and follow-up. Build achievable production schedules around demand, capacity, materials, and lead times. Monitor inventory, replenishment needs, forecasts, and delivery commitments. Partner with Supply Chain, Sales, Engineering, Production, and Manufacturing to resolve issues. Identify demand and capacity conflicts early and help drive solutions. Use ERP planning messages and production data to keep priorities aligned.

What You Bring: High school diploma or equivalent. Customer service, planning, or manufacturing experience. Strong communication, organization, negotiation, and follow-through. Confidence working across departments and building lasting customer with Microsoft Word and Excel. Bachelor's degree, CPIM certification, or five years of manufacturing experience preferred. U.S. Person Requirement Citizen of the United States, or Permanent resident alien of the United States, or Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15 Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1

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