TO Youth Co-Op

Position Summary: Position is intended to expose youth to meaningful work activities through on-the-job learning experiences which may lead to future career opportunities. Under the supervision of the Department Manager, serve as a staff person to the team that provides direct and indirect services to the community/clients/customers.

Essential Duties and Responsibilities: The supervisor in the areas assigned will determine duties and responsibilities. Greet the public and direct to the appropriate staff person or destination. Assist with department program needs. Provide information and assistance to the general public about the department programs and services. Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. Must maintain strict confidentiality and present a positive, professional demeanor and image at all times. Complete trainings specific to department. Must comply with Tribal Operations Personnel Policy and policies of the department. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor. Contacts/Purpose of Contacts: Contacts will include frequent contact with Tribal Operations staff, Soaring Eagle Casino and Resort Management, Saganing Eagles Landing Casino, and Migizi Economic Development Company. May have some contact with the community and general public.

Minimum Qualifications: Youth enrolled in school in 11th or 12th Must be a member of the Saginaw Chippewa Indian Tribe. Must be eligible to earn High School credits. Must provide a letter from High School advisor/counselor recommending participation and placement. License, Certification, or

Special Requirements: Native American preference shall apply to all positions. Must obtain work permit from high school, which is accredited by the state of Michigan. Knowledge, Skills, and Abilities: Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic. Skill in operating business computers and office machines, including Windows programs. Ability to deal with staff and public in a courteous manner. Ability to communicate effectively both verbally and in writing. Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to handle multiple tasks and meet deadlines. Ability to carry out instructions furnished in verbal or written format.

Physical Demands: Frequent use of hands, wrists, fingers associated with computer equipment. Required to sit for extended periods of time. Occasionally walk and stand and reach with arms and hands. Normal visual acuity, ability to talk and hear. Occasionally lift and/or move up to 20 pounds.

Work Environment: Normal office and outdoor environment. Must possess sufficient stamina to work under all types of weather conditions including extreme hot/cold and to lift, carry, push, or pull a variety of tools, equipment and materials.

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.