Overview:
As a SAP Order to Cash Consultant, Senior Manager you will lead client work on SAP CX solutions, guiding large projects and cross-functional teams to transform customer-facing processes. You’ll advise on CRM design, implementation, and adoption, shaping delivery plans and stakeholder communications. This role blends strategic thinking with hands-on execution within PwC’s Advisory and SAP practice, delivering impactful sales and service transformations. Compensation / Benefits medical dental vision 401k holiday pay vacation
Responsibilities:
Lead SAP CX and order-to-cash engagements from planning to stabilization Advise on CRM process design, sales effectiveness, and service operations Guide complex SAP configurations, integrations, and deployment plans Translate requirements into functional designs and manage scope across sales, service, commerce Direct cross-functional teams through testing, issue resolution, and cutover activities Validate outcomes with clients and adjust delivery plans as needed Coach team members and facilitate clear communication among stakeholders Apply systems thinking to identify process gaps and scalable operating models Monitor delivery risks and maintain multi-workstream discipline Represent the firm professionally in client discussions and industry events
Key requirements:
Bachelor's degree or higher 7+ years of experience Experience leading SAP Order to Cash transformations across sales, billing, and fulfillment SAP CX configuration, implementation, and process improvement experience Ability to translate client needs into design decisions and manage complex programs Willingness to travel up to 80% coaching and developing teams clear and impactful communication stakeholder management and executive messaging SAP CX SAP Order to Cash CRM process design