Inside Sales Associate

Inside Sales RepresentativeSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.About the RoleThe Inside Sales Representative is responsible for managing assigned house accounts and providing comprehensive sales and customer service support for industrial service projects. This role serves as a key liaison between customers, Account Sales Managers (ASMs), operations teams, and internal stakeholders to ensure smooth project execution, timely customer communication, and efficient account management. Responsibilities include coordinating project-related activities, customer onboarding, order acknowledgments, intercompany transactions, and CRM administration.Responsibilities:Manage and develop assigned "House Accounts"Order acknowledgments create and send to the customer as required.Coordinate intercompany projects and transactions communications, project management, invoicing support as required.Project related communications (status updates, milestone communications, etc) Customer/ ASM/ Operations where requiredSupport ASM in facilitating customer visits where required (including witness test runs, TDI review, etc)Support development of sales process SOP's and document templatesSalesforce and D365 admin tasks inactive customer accounts, house account related contacts, etcParticipate in weekly production/ WIP meetings coordinate and communicate sales related actions as requiredCoordinate commercial tasks of customer motor storage quotes, PO's, customer documentation where requiredCoordination and support of new customer onboardingRequired Experience:Excellent verbal and written communications skillsStrong listening and presentation skillsFluent in reading and speaking both English and SpanishAbility to multi-task, prioritize, and manage time effectivelyRequired to work in the office including overtime as requiredRequired to work flexible and to respond to client emergencies.Computer skills including email, internet, data entry and MS ExcelPreferred Experience:Experience working with Salesforce.com or similar CRMWorking knowledge of services of industrial rotating equipmentWhat We Offer You15 days of paid time off and 12 company-paid holidays401k plan with a 6% matchComprehensive health plan including medical, dental, vision, Life, short-term & long-term disabilityHealth savings account matchingMotivating wellness programEmployee Assistance ProgramPaid paternal leaveGym reimbursementSulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.