Collections Specialist
mitchell martinCharlotte (NC)
About the role
Collections Specialist Our client is seeking a professional to manage the complete customer account lifecycle, from credit application review to collections and payment follow-up. This role involves working across various departments to ensure accurate account management and collections. The position is based in Charlotte, NC, and is a contract opportunity. Familiarity with general financial technology platforms is required.
Key Responsibilities:
Review and process new customer credit applications, ensuring accurate data entry.
Maintain and update customer account records, including billing and payment terms.
Manage collections for business-to-business accounts, ensuring timely follow-up on past-due invoices.
Resolve invoice disputes by collaborating with internal teams and customers.
Coordinate with cash application teams to ensure accurate payment postings.
Qualifications:
- Experience in business-to-business collections or accounts receivable.
- Proficiency in managing accounts receivable aging reports.
- Strong documentation and follow-up skills.
- Intermediate skills in spreadsheet software for data analysis and reconciliation.
- Effective communication skills for interacting with customers and internal teams.
- Core TechnologiesERP Systems
- Financial Reporting Tools
- Customer Relationship Management Platforms
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this
