Customer Experience Strategy Manager

Posted 10 days ago

pwcEast Boston (MA)

SENIORITY

Lead

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About the role

PwC in Boston suchen einen Service & Support Strategy Manager, der Kundenstrategien analysiert und kundenorientierte Lösungen entwickelt. Sie gestalten Customer Journeys, führen Teams strategisch und fördern datengestützte Entscheidungen zur Geschäftsentwicklung. Der Kandidat besitzt mindestens 5 Jahre Erfahrung, exzellente CX-Analysefähigkeiten und stärkt die Beziehungspflege mit Kunden. Ein hohes Maß an Integrität, Führungskompetenz und Innovationsbereitschaft wird erwartet.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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