Patient Referral Navigator
brownuniversityhealth1East Providence (RI)
About the role
Brown University Health is seeking an Access and Referral Specialist to manage incoming referrals, ensure accuracy, and coordinate scheduling per clinic guidelines. You will communicate with referring providers and patients about insurance issues and ensure timely processing in the EHR.
The role focuses on maintaining quality control of referrals, supporting staff in documentation, and providing exceptional customer service in a busy ambulatory setting.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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