Retail Sales Associate / Customer Service

Posted 17 days ago

elements massageMaple Valley (WA)

SENIORITY

Entry

SALARY

$22.750 / hour

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About the role

Wellness Membership AdvisorBe the first person clients meetand the reason they keep coming back. Build a rewarding career where connection, service, and sales come together. $21.525$22.750 / hour + bonuses & commission Currently seeking to fill part time position
The Role: What You'll DoAs a Wellness Membership Advisor, you're the heart of the front deskwelcoming clients, managing scheduling and check-ins, and guiding new visitors into our Elements Wellness Program through a proven, relationship-focused sales process. You'll handle daily operations so our therapists can focus on what they do best, all while keeping the studio running smoothly, cleanly, and on-brand. If you love talking to peopleand love listening even morethis role was made for you.
Who You Are: What We're Looking ForNatural ConnectorYou build rapport quickly, listen actively, and make every client feel genuinely welcome Sales-DrivenYou're motivated by goals and skilled at converting interest into membership through in-person, relationship-focused selling Service-MindedYou turn client concerns into great customer service stories, and you take pride in creating exceptional experiences Organized & Tech-SavvyYou're comfortable with scheduling software, Microsoft Office, Gmail, and learning new systems quickly Team PlayerYou contribute to a clean, calm, professional studio environment and support your teammates every day FlexibleYou're available to work evenings and weekends as needed Prior retail sales or spa/hospitality customer service experience is preferred but not requiredwe'll train the right person. Competitive hourly pay ($21.525$22.750 based on experience), monthly performance bonuses based on conversion targets, and commission on Wellness Program sales. Full-time employees receive medical insurance, plus every team member enjoys a complimentary monthly massage. Monthly performance bonuses Commission on wellness plan sales Medical insurance (full-time) Complimentary monthly massage Professional development & training Additional bonus opportunities More Than a Front Desk Job You'll use our proprietary Service Path tools to connect with every clientturning first visits into lasting wellness relationships. With clear targets, ongoing training, and a supportive team around you, this is a role where your people skills directly drive your earning potential and career growth in the wellness industry.

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