Contact Center Tech & AI Strategy Lead
Posted 17 days ago
credit union of coloradoDenver (CO)
Computer and Information Systems ManagersTelemarketing Bureaus and Other Contact Centers
SENIORITY
Manager
About the role
Credit Union of Colorado is seeking an MXC Contact Center Technology Manager to lead the technology roadmap, deliver data-driven insights, and drive AI-powered efficiencies across the member experience center. The role focuses on advancing MXC capabilities, analytics, and security while guiding a team through dynamic change.
Ideal candidates will have a strong leadership background in contact centers, proficiency with Tableau and Zendesk, and a passion for innovative solutions that enhance
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Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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