Entry-Level Training Program (CAA Mailroom)

Entry-Level Training Program (CAA Mailroom)Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in Beijing, Chicago, Geneva, London, Nashville, New York, Memphis, Miami, Munich, Stockholm, Shanghai, and among other locations globally.CAA is seeking an enthusiastic go-getter to join one of our Entry-Level Training Programs (ETP). Opportunities are currently available in-person in the following offices: Los Angeles, Nashville, and New York. Candidates in the ETP gain first-hand industry experience across Entertainment, Media, Brands and Sports, receive hands-on professional development, and serve as the operational hub of the agency. This team is the future of CAA and is an important part of the company's culture and structure.The Entry-Level Training Program consists of three distinct rotations: Reception, Mailroom Clerk, and Floating Assistant. These roles build on each other and provide unique exposure to the agency, which allows employees to develop their hard and soft skills. A successful ETP employee will become a successful candidate for most CAA Assistant roles.This role could be right for you if:You are curious about a career in the Entertainment, Sports, Brands and Media, and would love the opportunity to understand the inner working and business side of the industryYou have a team-first mentality and enjoy contributing to a greater goalYou are a self-starter who takes initiative to exploreYou are able to read the room, adapt, and flex to the needs of any given situationYou are tapped into the latest industry news and trendsYou thrive in a fast-paced environment and are able to remain calm under pressureYou do not back down from a challenge but rather enjoy finding a creative solutionResponsibilities:ReceptionWelcome all visiting clients, colleagues, and guests, and provide white glove serviceAct as the voice of CAA by answering all incoming calls and transferring callers to the appropriate partiesSchedule meetings and book conference rooms for multiple locationsMaintain confidentiality of all records and information pertaining to clients, employees, and the organizationBuild and foster relationships with colleaguesEnsure that CAA standards are upheld at all timesMailroomPerform various internal and external mail/messenger activities (sorting, tracking, delivering, pickup, etc.)Setup and breakdown conference rooms and event spaces, for meetings and company eventsOperate mailing, copy, binding and fax equipmentPerform other tasks and special projects as assignedMaintain confidentiality of all records and information pertaining to clients, employees, and the organizationBuild and foster relationships with colleaguesEnsure that CAA standards are upheld at all timesFloating AssistantAct as interim coverage for Assistants to provide continual and consistent support to Agents and ExecutivesAdministrative duties include heavy phones, coordinating meetings and schedules, preparing expense reports, producing correspondence, special projects and additional work as needed for Agents and ExecutivesMaintain confidentiality of all records and information pertaining to clients, employees, and the organizationBuild and foster relationships with colleaguesEnsure that CAA standards are upheld at all timesQualificationsBA/BS from an accredited University or College is preferredDemonstrated passion for Entertainment, Media, Brands and/or SportsDesire to grow within the Entertainment, Media, Brands and Sports IndustryExcellent customer service skillsStrong networking and communication skills, with an exceptional phone demeanorExcellent interpersonal and problem resolution skillsAbility to multi-task and meet deadlinesCollaborative team playerDetail-oriented and extremely organizedAbility to work in a fast-paced, high-volume environmentCompensationThe base hourly rate for this position is in the range of $20 - $20.50/hr. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.Creative Artists Agency, LLC (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military status, pregnancy or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.