Operations Specialist
robert halfNorthbrook (IL)
Operations Specialist
Posted 2 days ago
robert halfNorthbrook (IL)
SENIORITY
Senior
About the role
Overview:
In this contract role, you will support the full order-to-delivery cycle, ensuring inventory accuracy, on-time shipping, and reliable customer commitments. You'll coordinate orders, transport, and warehouse activities in a fast-paced environment, with potential to convert to permanent. You work closely with carriers, suppliers, and logistics partners to optimize processes and prevent delays. This position emphasizes practical, detail-driven operations that impact fulfillment quality and customer satisfaction.
Responsibilities:
Manage customer orders from receipt to delivery and invoicing, ensuring accurate data entry and timely release to warehouse partners.
Coordinate inbound and outbound shipment activity with carriers, brokers, suppliers, and warehouse providers to optimize transportation.
Oversee daily fulfillment for e-commerce and distributor channels, address backorders, substitutions, and pricing exceptions.
Maintain inventory accuracy across multiple storage locations by reconciling system records and supporting counts and adjustments.
Prepare and review documents such as bills of lading, packing details, labels, and shipment notifications for smooth delivery.
Collaborate with suppliers, co-manufacturers, customs contacts, and logistics providers to track inbound materials and imported shipments.
Respond to inquiries about order status, delivery timing, product details, returns, credits, and deductions; maintain current account documentation.
Support purchasing and administrative workflows by preparing POs, assisting with item setup/discontinuations, and generating routine operational reports.
Provide accounting-related support through entry and verification of receivables, payables, freight charges, and warehouse invoices; ensure shipment records align with billing documents.
Key requirementsdetail-orientedstrong communicationproblem-solvingmulti-tasking in a fast-paced environmentcross-functional collaboration
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