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StratBPO Customer Service Rep. ( CSR ) - Immediate Openings - Earn up to over $3K in Bonuses

Posted 7 days ago

stratbpoWinchester (KY)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

SALARY

$34,470.00

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About the role

Join Our Team as a Customer Service Rep at StratBPO!Are you passionate about providing exceptional customer service and looking to join a dynamic team at StratBPO? We are a leading company in Winchester, KY 40391 that values our employees and offers a supportive work environment. As a Customer Service Rep, you will have the opportunity to make a positive impact on our customers' experiences and contribute to our company's success.
Daily Responsibilities:
  • Provide one call resolution for customer inquiries and issues
  • Utilize call center experience to assist customers with service sales
  • Handle inbound calls and emails related to bathroom remodeling products
  • Adhere to service standards and provide excellent customer support
  • Ensure asset protection by restocking and processing orders accurately
Required Skills:
  • Experience in customer service with a focus on complaint resolution
  • Ability to prioritize tasks and follow first in, first out procedures
  • Strong communication skills and attention to detail
  • Experience with order processing and payment processing
  • Knowledge of merchandising and loading/unloading products
  • Nice to Have Skills:
  • Experience in baking or food service industry
  • Knowledge of claims processing and resolution
Salary and Benefits: Minimum Salary: $34,470.00 Maximum Salary: $47,410.00
Benefits: Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401(k), Health Savings Accounts (HSAs) Company Information:
  • Vitalizing Business Solutions provides business process management, program and project management, risk management, and supply chain management services to federal and commercial clients, focusing on operational performance and efficiency.
  • DEI Statement:
  • StratBPO is committed to diversity, equity, and inclusion in our workplace. We value and respect the unique perspectives and contributions of all our employees.
EEO Statement: StratBPO is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to creating a diverse and inclusive work environment for all employees.
Employment Type: Full Time
Bonus/Commission: Yes

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