Tech Support Lead & RMA Coordinator (On-Site Lincoln)

Posted yesterday

xoticpcLincoln (NE)

First-Line Supervisors of Mechanics, Installers, and Repairers Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

SENIORITY

Senior

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About the role

XOTIC PC in Lincoln, NE is seeking a Lead to head our customer service team and coordinate all RMA operations at our Lincoln headquarters. You will guide reps, provide technical guidance, and ensure high-quality communication while keeping the RMA pipeline running smoothly. The role requires strong PC hardware knowledge, excellent communication, and the ability to multitask across leadership, technical, and organizational tasks. On-site work with a fast-paced hardware-focused environment.

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