Operations Administrative Specialist | Growth & Support

Job Description: JobDescription – Administrative Specialist Location: Memphis, TN Reports to: Director of Company Services Company: Memphis Millwork About Us Memphis Millwork is a leading provider of custom millwork and architecturalwoodwork for residential and commercial projects. We pride ourselves oncraftsmanship, precision, and delivering exceptional results for our clients. We are seeking an Administrative Specialist to support daily operations andensure seamless coordination across departments while delivering exceptionalservice to employees and customers. Position

Overview: The Administrative Specialist plays a critical role in supporting companyoperations through organization, communication, and proactive problem-solving. This position is responsible for providing administrative support to leadershipand operational teams, maintaining accurate records, assisting employees, andensuring prompt, professional communication with customers and vendors. This rolerequires a friendly, helpful, and service-oriented individual who goes theextra mile to ensure employees feel supported and customers receive timely, clear communication. The ideal candidate is detail-oriented, persistent whenencountering barriers, and demonstrates strong follow-through in resolvingissues efficiently and professionally. KeyResponsibilitiesProvide administrative support to leadership, project managers, anddepartment heads. Serve as a primary point of contact for incoming calls, emails, and visitors, ensuring prompt and professional responses. Communicate proactively with customers and vendors regarding documentation, scheduling, and general inquiries. Assist employees with administrative needs, benefits questions, onboardingpaperwork, and internal requests. Maintain organized digital and physical filing systems with strong attentionto accuracy and detail. Prepare reports, correspondence, spreadsheets, and internal documentation asneeded. Support accounts payable/receivable processes, data entry, and invoicetracking. Coordinate meetings, calendars, and company events. Identify operational inefficiencies and proactively recommend solutions. Persistently follow up on open items to ensure tasks are completed andbarriers are resolved.

Qualifications: Associate or Bachelor's degree in Business Administration or related field(preferred).2–5 years of administrative or office support experience. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, andPowerPoint).Ability to quickly learn and adapt to new systems, software, and internalprocesses. Strong written and verbal communication skills. Experience supporting multiple departments in a fast-paced environment. Demonstrated ability to manage confidential information with discretion. Friendly, helpful, and service-oriented mindset. Strong attention to detail and organizational skills. Excellent problem-solving abilities and persistence in overcoming obstacles. Clear and professional communication with employees and customers. High level of proficiency in Microsoft Office and comfort navigating multiplesoftware platforms. Ability to quickly learn new systems and improve processes throughtechnology. Time management and ability to prioritize competing demands. Dependable, proactive, and solution-focused approach. What WeOfferCompetitive salary and performance-based incentives. Health, dental, and retirement benefits. Paid time off and holidays. Opportunity to work with a highly skilled team in a growing company. Professional growth and development opportunities.