IT Operations Analyst
marshTampa (FL)
About the role
Overview:
As an IT Operations Analyst, you act as the central owner of IT financial planning and spend management, especially for outside services. You will collaborate with IT leaders, Finance, Procurement, Legal, and vendors to ensure accurate forecasting and timely cycles. Your work translates financial detail into actionable insights for IT leadership, supporting vendor contracting and process improvements. This role offers a chance to shape cost visibility and vendor performance in a dynamic, data-driven environment. Compensation / Benefits Generous time off Tuition reimbursement Hybrid or remote work Charitable contribution match Stock purchase opportunities Health and welfare benefits
Responsibilities:
Own IT forecasting and budget process focusing on outside services/third-party spend Maintain run-rate and forecast models; highlight drivers, risks, and opportunities with variance commentary Collaborate with IT leaders and cost owners to gather inputs and drive monthly/quarterly submissions Support month-end activities (accruals, invoice timing, forecast updates) with Finance/Accounts Payable Maintain financial trackers and data integrity across invoices, POs, contracts, and budget trackers Prepare executive-ready summaries and dashboards to inform IT leadership decisions Identify and implement budgeting/forecasting improvements and enhance transparency of third-party spend Manage day-to-day vendor relationships and contract administration for IT outside services Support RFx activities (RFIs/RFPs/RFQs) and coordinate documentation for evaluations Monitor vendor engagements to evaluate delivery quality and renewals Support basic spend analysis and vendor reporting to improve cost visibility and opportunities
Key requirements:
Bachelor’s degree in Finance, Accounting, Business, Information Systems, or related field 3–5+ years in technology finance, FP&A, IT financial operations, or cross-functional roles Experience building budgets/forecasts and conducting variance analysis with leadership-ready insights Experience managing third-party/outside services spend in IT (professional services, SaaS, cloud, etc.) Advanced Excel skills (pivots, lookups, data validation, reconciliation) and ability to work with imperfect data Strong organizational skills, ability to prioritize in a fast-paced environment Excellent written and verbal communication across IT, Finance, Procurement, Legal, and vendors Sound judgment and discretion handling confidential financial, vendor, and personnel information Strong communication Attention to detail Independent work style Excel (pivots, lookups) Oracle (forecasting/budgeting) IBM Apptio
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