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About the role

Zendesk, Inc. is seeking a Strategic Account Director to win new business with large enterprises across industries. You will build trusted relationships with executive buyers, connect their priorities to Zendesk's service and AI solutions, and guide complex opportunities from discovery to close. In this hybrid role, you'll lead pursuit strategy, collaborate with cross-functional teams, and maintain accurate CRM forecasts to help grow Zendesk's enterprise customer base and ensure smooth handoffs

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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