Licensed Insurance Customer Service

Posted 9 days ago

staffmyagencySylvania (OH)

Insurance Claims and Policy Processing Clerks Insurance Agencies and Brokerages

SENIORITY

Junior

SALARY

$20 per hour

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About the role

Associate Service AgentWe are seeking an ambitious, outgoing, career-oriented P&C licensed CSR professional to join our team. You must have excellent customer service experience. You will be speaking with customers on the phone and willing to build and develop new customer relationships and maintain existing clients. An active Ohio Property & Casualty license is required for this role. Prior Allstate experience in property and casualty insurance is a must.

Responsibilities:

Serve as the primary point of contact for incoming agency calls
Assist clients with a variety of requests, including processing payments, answering policy questions, and updating account information
Conduct policy reviews and identify opportunities for additional coverage or referrals to the sales team
Document client interactions and follow up as needed to ensure satisfaction

Requirements:

Work in-office Monday through Friday, 8:30 am to 5:00 pm.
Strong customer service orientation and problem-solving skills
Ability to communicate clearly and professionally by phone and email
Comfortable working with insurance policies and handling sensitive client information
Prior experience in a customer-facing or insurance-related role preferred

Benefits:

Base pay $20 per hour (higher base negotiable depending on licensing and experience)
Paid Vacation (3 weeks per year)401(k) Retirement plan
HealthcareIf you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

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