Seasonal Virtual Tax Specialist
virtual vocationsDenver (CO)
About the role
To support clients during tax season, the part-time Seasonal Virtual Tax Specialist will provide remote assistance by answering tax-related questions and guiding clients through H&R Block's DIY tax software using chat-based interactions.
Key responsibilities:
Engaging with clients through chat to answer tax-related questions and provide guidance
Researching federal and state tax laws to ensure accurate and up-to-date information is delivered
Collaborating with a remote team to enhance the client experience and escalate complex issues as needed
Required qualifications:
Demonstrated tax knowledge through tax preparation experience or education
Customer service experience in a professional environment
Successful completion of required tax knowledge assessments
Ability to work from an approved secure remote location that meets company security requirements
A quiet, dedicated workspace and a reliable internet connection
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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