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Manager, Robotics Data Collection Ops, Frontier AI & Robotics (FAR)

Posted today

amazonMillbrae (CA)

SENIORITY

Lead

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About the role

Overview: In this role you lead the Data Ops shift for robotics data collection in San Francisco, guiding a 20–30 person team to meet throughput, quality, and safety targets. You will partner with engineering, researchers, and 3P vendors to drive capacity and efficiency, while shaping data delivery for frontier AI research. You’ll diagnose operational bottlenecks, implement corrective actions, and run cross‑functional programs to scale data workflows. This position offers impact in advancing ground-truth data for model learning within a fast‑paced, research‑driven environment. You’ll collaborate closely with researchers and engineers to ensure timely, high‑quality data delivery that underpins critical Compensation / Benefits comprehensive health insurance 401(k) matching paid time off parenteral leave RSUs sign-on payments
Responsibilities: Set team priorities for the Data Ops group and own throughput, quality, and safety metrics Mentor and coach data collectors; own data delivery and process improvements Serve as a key liaison for the Data Flywheel team; coordinate with researchers, software/hardware engineers, and the Ops team Manage daily floor operations: staffing, work allocation, issue escalation; create reports and track metrics Forecast data demand and plan ops capacity; identify bottlenecks and drive capacity building Identify recurring problems and initiate programs to de-bottleneck data operations Lead process optimization and productivity improvements across the data collection workflow; collaborate with cross-functional teams Oversee vendor management and performance of the 3P data collection teams Manage stakeholder expectations and present metrics in business reviews Support hiring, onboarding, and training, including converting contractors to full-time
Key requirements: 2+ years of people management and team development experience Experience with continuous improvement processes 5+ years of operations experience Familiarity with Word and Excel; ability to create reports and track metrics Strong technical and non-technical program management Strong ownership and ability to meet daily deadlines in a fast-paced environment strong communication and interpersonal skills attention to detail leadership by example continuous improvement program management capacity planning

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