Head of Operations Analytics & Infrastructure

Posted yesterday

prospercomPhoenix (AZ)

Computer and Information Systems Managers Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

SENIORITY

Manager

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About the role

Prosper is seeking a Director of Operations Analytics & Infrastructure to lead Analytics, Data Science, and Systems Infrastructure across our Phoenix, San Francisco, and remote teams. You will oversee 24 staff, manage Zendesk, LiveVox, and NICE CXone, and ensure reliability, data governance, and regulatory compliance while reporting to the VP of Operations. You will drive optimization with BI and SQL, lead AI initiatives with the Data Scientist, partner with Risk, Verification & Fraud, Product &

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