Skip to main content

AVP, Enterprise Customer Success Strategic Accounts

Posted 8 days ago

motiveFranklin (TN)

SENIORITY

Manager

Apply (opens in a new tab)

About the role

Motive is seeking an AVP of Customer Success for Enterprise & Strategic Accounts to lead the strategy and execution for Motive's largest customers in North America. You will build a data-driven CS model, drive adoption, retention, and expansion, and partner with Sales, Product, and Support to ensure ongoing value realization. You will manage a high-performing team, develop executives relationships, and create scalable playbooks for onboarding, reviews, and renewal management in a fast-growing

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this