Bilingual Tier 2 Tech Care Associate Spanish
amazonBrooklyn (NY)
About the role
Amazon Leo is hiring a Tier 2 Technical Care Associate (Spanish speaker) to join our Global Operations team in Omaha. You will deliver timely, accurate technical and general support to Amazon Leo customers, handling escalations from Tier 1 and contributing to secure, high-quality service across phone, email, and chat.
The role requires fluent Spanish and English, strong problem-solving and communication skills, and flexibility to work rotating shifts, including evenings and weekends.
Before you apply
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Your profile is current
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Two examples you can talk through
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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