Community Publishing & Web Experience Lead

Posted 2 days ago

nashville public radioChicago (IL)

SENIORITY

Manager

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About the role

ServiceNow is seeking a Community Web Manager to lead publishing operations and content management across the ServiceNow Community platform. You will ensure content is accurate, timely, discoverable, and aligned with business goals and customer needs. Responsibilities include managing updates, QA, deployment, and collaboration with UX design and brand teams to ensure effective page layouts and governance. This role requires coordinating multiple projects and training stakeholders in publishing

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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