Sr . Collections Specialist
earthcamSaddle River (NJ)
About the role
Collections Specialist EarthCam is seeking a Collections Specialist to join our finance team. This role is responsible for managing accounts receivable, reducing past-due balances, and maintaining positive client relationships while ensuring timely payments. The ideal candidate is detail-oriented, professional, and confident communicating with clients to resolve billing issues while protecting company cash flow.
Responsibilities:
- Manage and maintain the collections process for assigned accounts
- Contact clients via phone, email, and written communication to follow up on past-due invoices
- Negotiate payment plans and settlements when appropriate
- Research and resolve billing discrepancies in collaboration with internal departments
- Update customer records and document communications in the CRM/ERP system
- Generate aging reports and monitor account status
- Escalate high-risk or delinquent accounts to management as needed
- Ensure compliance with company policies and applicable regulations
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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