Dispatcher

Posted 14 days ago

west allis heating cooling plumbing electricalSouth Milwaukee (WI)

Dispatchers, Except Police, Fire, and Ambulance Telephone Answering Services

SENIORITY

Junior

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About the role

Experienced Dispatcher Opportunity Looking to trade up from a job to a career? West Allis is looking for an experienced dispatcher. Why join this team? Medical, Prescription, Dental, Vision Disability & Term Life Insurance Matching 401k benefits On-going training & development, & growth opportunities Paid Holidays Paid Time Off (PTO)

What you will do:

Convert incoming customer calls into booked service appointments.
Knowledgeably prioritize calls according to importance and urgency
Respond to customer requests, resolving issues and promoting the brand.
Schedule appointments with clients using the right tech/right call guidelines
Data entry into the computer system to track calls and client information as necessary
Receive emergency and non-emergency calls and record significant information as necessary
Monitor field technicians in order to effectively prioritize their schedules and use of time

What you bring: Previous customer service experience Strong attention to details

Schedule: Tuesday-Saturday

Tues-Fri, 9am-6pmSaturdays, 7am-4pmWho we are: We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! If this sounds like something you would like to join for a long-term career move, apply today!

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.