NOC Problem & Change Management Analyst

Posted 8 days ago

koniag servicesBrooklyn (NY)

Computer Systems AnalystsComputer Systems Design Services

SENIORITY

Lead

About the role

Koniag IT Systems, LLC, a Koniag Government Services company, seeks a Problem/Change Management Analyst to support NOC operations in Washington, DC. The role focuses on ITIL-based problem/change management, leveraging ServiceNow, and coordinating RCA, KB articles, and CAB activities to minimize incident impact. The ideal candidate will drive end-to-end processes, coordinate cross-functional teams, and deliver metrics and improvements in a fast-paced, mission-critical environment. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.